Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://riotflavours.com/ (the “Site”).

  

PERSONAL INFORMATION WE COLLECT

 

When you visit the Site, we automatically collect certain information

about your device, including information about your web browser, IP

address, time zone, and some of the cookies that are installed on your

device. Additionally, as you browse the Site, we collect information

about the individual web pages or products that you view, what

websites or search terms referred you to the Site, and information

about how you interact with the Site. We refer to this

automatically-collected information as “Device Information”.

 

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer

and often include an anonymous unique identifier. For more information

about cookies, and how to disable cookies, visit

http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data

including your IP address, browser type, Internet service provider,

referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to

record information about how you browse the Site.



Additionally when you make a purchase or attempt to make a purchase

through the Site, we collect certain information from you, including

your name, billing address, shipping address, payment information

including credit card numbers, email address, and phone number. We refer to this

information as “Order Information”.




When we talk about “Personal Information” in this Privacy Policy, we

are talking both about Device Information and Order Information.

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

 

We use the Order Information that we collect generally to fulfil any

orders placed through the Site (including processing your payment

information, arranging for shipping, and providing you with invoices

and/or order confirmations). Additionally, we use this Order

Information to:

- Communicate with you;

- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, provide

you with information or advertising relating to our products or

services.



We use the Device Information that we collect to help us screen for

potential risk and fraud (in particular, your IP address), and more

generally to improve and optimise our Site (for example, by generating

analytics about how our customers browse and interact with the Site,

and to assess the success of our marketing and advertising campaigns).



SHARING YOUR PERSONAL INFORMATION

 

We share your Personal Information with third parties to help us use

your Personal Information, as described above. For example, we use

BigCommerce to power our online store--you can read more about how BigCommerce

uses your Personal Information here:

https://www.bigcommerce.co.uk/privacy/ We also use Google Analytics to

help us understand how our customers use the Site -- you can read more

about how Google uses your Personal Information here:

https://www.google.com/intl/en/policies/privacy/. You can also opt-out

of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

 

Finally, we may also share your Personal Information to comply with

applicable laws and regulations, to respond to a subpoena, search

warrant or other lawful request for information we receive, or to

otherwise protect our rights.

 

BEHAVIOURAL ADVERTISING

 

As described above, we use your Personal Information to provide you

with targeted advertisements or marketing communications we believe

may be of interest to you. For more information about how targeted

advertising works, you can visit the Network Advertising Initiative’s

(“NAI”) educational page at

http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

 

You can opt out of targeted advertising by using the links below:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads



Additionally, you can opt out of some of these services by visiting

the Digital Advertising Alliance’s opt-out portal at:

http://optout.aboutads.info/.

 

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use

practices when we see a Do Not Track signal from your browser.

 

YOUR RIGHTS

If you are a European resident, you have the right to access personal

information we hold about you and to ask that your personal

information be corrected, updated, or deleted. If you would like to

exercise this right, please contact us through the contact information

below.

 

Additionally, if you are a European resident we note that we are

processing your information in order to fulfil contracts we might

have with you (for example if you make an order through the Site), or

otherwise to pursue our legitimate business interests listed above.

Additionally, please note that your information will be transferred

outside of Europe, including to Canada and the United States.

 

DATA RETENTION

When you place an order through the Site, we will maintain your Order

Information for our records unless and until you ask us to delete this

information.

 

CHANGES

We may update this privacy policy from time to time in order to

reflect, for example, changes to our practices or for other

operational, legal or regulatory reasons.

 

CONTACT US

For more information about our privacy practices, if you have

questions, or if you would like to make a complaint, please contact us

by e‑mail at sales@riotflavours.com or by mail using the details provided

below:

 

Riot Flavours

[Re: Privacy Compliance Officer]

Riot Labs Ltd, 6 Saxon Park, Milton Keynes, MK1 1QU, United Kingdom